Privacy Policy

PRIVACY POLICY

Opportunity Points Systems
Effective date: October 22, 2026

Opportunity Points Systems ("OPS," "we," "us," or "our") provides
managed lead-response and follow-up accountability services to
home-service and other businesses. This Privacy Policy explains what
information we collect, how we use it, and the choices you have. It
applies to our website (oppoints.com), to inquiries submitted to
businesses that use our service, and to the text-message and email
communications we send on their behalf.

WHO WE ARE AND HOW TO CONTACT US

Opportunity Points Systems, operated by Pembroke Capital Funding,
LLC
Mailing address: 286 Country Club Drive, Telford, PA 18969
Phone: (484) 673-6679
Email: [email protected]

INFORMATION WE COLLECT

When you submit an inquiry to a business that uses OPS, or contact
us directly, we may collect:

- Your name
- Your mobile phone number
- Your email address
- Details of your inquiry (the service you requested, a description
of the work or project, your address or service location if you
provide it, and preferred timing)
- The content of messages you exchange with the business through
our platform
- Basic website information when you visit oppoints.com (such as
pages viewed and standard technical data sent by your browser)

We do not knowingly collect information from children under 13.

HOW WE USE YOUR INFORMATION

We use your information only to operate the service:

- To acknowledge your inquiry and let you know it was received
- To route your inquiry to the business you contacted and to the
person responsible for following up
- To send follow-up communications about your inquiry
- To arrange, confirm, and remind you about appointments, estimates,
or other bookings connected with your inquiry
- To monitor response times and follow-up on the business's behalf,
so inquiries are not overlooked
- To comply with legal obligations and protect against misuse

OPS acts as a service provider to the businesses that use our
platform. Your inquiry belongs to the business you contacted; we
process your information on their behalf and under their direction.

TEXT MESSAGING (SMS) — PLEASE READ

If you provide your mobile number and agree to receive text
messages, the following terms apply:

- How you opt in: You opt in by submitting an inquiry form to a
business that uses OPS and agreeing to the consent language shown
on that form, or by otherwise expressly asking us to text you
about your inquiry.
- What we send: An acknowledgement that your inquiry was received,
follow-up messages about that inquiry, and appointment or booking
communications connected with it.
- Message frequency varies, depending on your inquiry and the
follow-up it requires.
- Message and data rates may apply, depending on your mobile plan.
- Reply STOP at any time to opt out of text messages. Reply HELP
for help. After you reply STOP, you will receive one confirmation
message and no further texts, unless you opt in again.
- Consent to receive text messages is not a condition of purchase
of any product or service.
- Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or
affiliates for marketing or promotional purposes. Information
sharing with subcontractors in support services, such as customer
service, is permitted. Your mobile phone
number and your text-messaging consent information will NOT be
shared with third parties or affiliates for marketing purposes, and
will not be sold, rented, or shared for any third party's own
marketing. Text-messaging originator opt-in data and consent are
excluded from any information sharing described in this policy.

HOW WE SHARE INFORMATION

We share your information only as needed to provide the service:

- With the business you contacted — your inquiry, and the follow-up
record attached to it, belong to that business.
- With service providers that run parts of our platform (such as
customer-relationship, phone, text-messaging, and email systems),
who may process information only on our instructions.
- When required by law, court order, or a lawful government
request, or to protect our rights, your safety, or the safety of
others.

We do not sell your personal information.

DATA RETENTION AND SECURITY

We keep inquiry and message records for as long as the business
that received your inquiry needs them for its records, and as
required for our own business and legal obligations. We use
administrative, technical, and organizational safeguards
appropriate to the size of our business to protect the information
we hold. No system is perfectly secure; we cannot guarantee
absolute security.

YOUR CHOICES AND RIGHTS

- Opt out of texts at any time by replying STOP.
- Opt out of marketing email using the unsubscribe link in any
marketing email, or by contacting us.
- Ask us what information we hold about you, ask us to correct it,
or ask us to delete it, by contacting us at the phone number or
email address above. We will coordinate with the business you
contacted, since your inquiry record belongs to that business.

CHANGES TO THIS POLICY

We may update this policy from time to time. The current version
will always be posted at oppoints.com/privacy-policy, with its
effective date at the top.